DELIVERY - RETURN POLICY

Payment and Delivery

1) By Bank Transfer or EFT (Electronic Fund Transfer)

You can make payments to any of our Halkbank, T.Is Bank and Yapi Kredi bank accounts (TL)

2) With your credit cards through our website

You can benefit from our online single payment options for all types of credit cards. In your online payments, the amount will be withdrawn from your credit card at the end of your order. In case of order cancellations due to possible order cancellation or stock problems, money will be refunded to your credit card within 7 business days.

3) Order Amount Refund

In case of cancellation of your orders for possible reasons; ALGLife refunds the product price to your account and/or credit card within seven business days. However, you must inform our company finance officials of your bank account information and/or credit card information correctly and completely.

4) Delivery

We strive to deliver the products you have ordered to cargo on the same day. For products that take time to supply, the cargo delivery time is 5 business days as specified in the product detail. You will be informed in case of possible delivery delay.

In order for the product delivery to be carried out smoothly, please inform the address of the place where you are during the day as the delivery address.

Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Gaziantep-based company will be sent by the cargo company determined according to the quantity and weight of the order. Your orders are delivered to the Cargo company at the latest 2 (two) business days after approval.

You can discuss different delivery conditions by consulting our customer representative. Also, cargo deliveries are only valid for Turkey

5) Payment Tracking

If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the payment page.

In case of any error in the specified address, contact is made with the person who placed the order regarding the order that could not be delivered.

The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent following the transfer of the order.

We are responsible to the bank we use the credit card system as much as the customer regarding the realization of the delivery.

Please pay attention!

Open and check the packages that you think have been damaged during shipment in front of the company official you received. If you think there is any damage to the product, do not receive the product by having the cargo company keep a record.

After the product is received, it is accepted that the cargo company has fully fulfilled its duty.

If the product is damaged: Please inform the situation to [email protected] as soon as possible with the report you have prepared.

If you perform these operations, we will start working on your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you want to return the product in this e-mail, you will help us in our work on the product.